June 4, 2024
Intro:
~5 months
Offers:
PBT uses an archaic system for collecting complaints
- Previous system was built in 2014, and UI is clunky
- Complaint tracking interface requires many clicks to get to page
Why this service helps businesses grow:
Redesign and rebuilt eAduan system into web app based and added live traffic camera monitoring.
What’s the benefit of having it:
Easier to use interface translates to more incoming complaints and traceability of existing issues in the district